The Fifth Day in Job Shadowing

Today is the last day in Job Shadowing so I am very happy. Today I arrived my work 15 minutes late because there was an accident on the road and there was a lot of traffic. When I arrived, I saw my mentor and she was waiting me. After that, she asked her colleague to explain to me her work.

Ms. Badriah is a Customer Service Admin and she responsible for the monthly reports. She keeps records because there is a competition between the municipality centers. Her work is arranging the events and meetings, submitting the monthly reports which should start from the 25th of every month to the 25th of the next month. The reports include: Number of the customers, Number of the visits to and from the center, Number of services provided at the center and Number of reports sent form the quality service officer.

After that, I went to the Finance Department and I met Mr. Yousef who is a cashier and he told me about his work. His job is receiving money from the customer if they have a fine or trust from Control Food Department or Buildings Department or any department in the center. For fines, he takes their money and put it in the Municipality Account. For trust, he takes the customers' money and gives them when they give him a permission from the department which the customers come from.

After that, I was told to go to the Buildings Department specially to the Engineering Supervision Section. I met Mr. Saleh Al Mahri who is an inspector in this section and he explained to me about his work. His work is to inspect buildings which is under the establishing. If he see any contractor doesn't cover the Municipality rules, he will give him a warning. Also, if the contractor didn't fix the wrong in one week, he will receive a fine and the fine sometimes be 100,000 dirhams.

Today was the busiest day in Job Shadowing because I visited many departments. At the end of the work day I felt sad because I will miss them. They were very kind to me and they did the best to help me and to teach me theirs work. Also, I thanked my mentor and every employee and I told them that I am going to visit them when I finish my exams.